Refund policy
Returns and exchanges
All sales are final.
Damaged or defective items
If your order arrives damaged or you experience any issues, please contact us within 24–48 hours of receiving your package. Claims submitted after this window may not be accepted. To submit a claim, items must be unworn, unaltered, and returned in original packaging with original packaging and tags attached.
To report an issue, reach out to us directly. Please include your order number and a brief description of the reason for your return.
whatsgood@nianacollection.com